Network Infrastructure That Actually Works

We set up network equipment for businesses in southern Thailand. No fancy corporate speak—just reliable infrastructure that keeps your operation running smoothly. After twelve years of crawling through server rooms and configuring routers at 2 AM, we've learned what works and what doesn't.

Network equipment installation and configuration in progress

How We Got Here

Started in 2013 with a pickup truck and a toolbox. Back then, most businesses in Hat Yai were struggling with network setups done by whoever knew "a bit about computers." We saw factories running critical operations on consumer-grade routers. Offices where nobody understood why the internet died every afternoon.

We made our fair share of mistakes early on. Learned that what works in an air-conditioned office doesn't always survive in a warehouse during hot season. Figured out that the cheapest solution usually costs more in the long run. These days, we spec equipment based on actual conditions—not just what the vendor recommends.

Our approach is straightforward. We visit your site, look at what you're actually trying to accomplish, and design something that fits. Then we install it properly the first time. And when something inevitably goes wrong at 3 AM, we pick up the phone.

Real Solutions

We don't push products. If your existing equipment can handle what you need, we'll tell you. Most problems get solved with proper configuration, not expensive upgrades. When you do need new gear, we explain why in plain language.

Honest Timelines

If we say Thursday, we mean Thursday. When delays happen—and they do, especially with international equipment shipments—we call you before you have to call us. No ghosting, no excuses.

Local Understanding

Power fluctuations, humidity, dust, monsoon season—southern Thailand has unique challenges. We've been dealing with them since 2013. Your network needs to survive actual conditions, not ideal lab scenarios.

Professional network infrastructure planning and documentation

How We Actually Work

First visit is always on-site. We need to see your space, understand your workflow, and identify potential issues. A rubber plantation office has different needs than a downtown hotel—seems obvious, but you'd be surprised how often this gets overlooked.

We document everything. Wiring diagrams, IP schemes, equipment specs, configuration backups. When your IT person leaves or we get hit by a bus, the next person can figure out what's going on. This matters more than people realize until disaster strikes.

Our installations include proper labeling, cable management, and documentation. Sounds basic, but walk into most server rooms and you'll find a rat's nest nobody wants to touch. Six months later when you need to troubleshoot something, you'll appreciate the extra hour we spent organizing cables.

We also integrate desktop productivity software and analytics dashboards into network infrastructure planning. Your team needs to access tools efficiently, and decision-makers need visibility into network performance. These aren't afterthoughts—they're part of the initial design.

What We're Good At

These are the areas where we've spent years figuring out the details that matter

Network Architecture

Designing systems that scale with your business. We plan for growth from day one, so you're not ripping everything out in two years when you add a new building or double your staff.

Equipment Selection

Matching hardware to actual requirements. Enterprise-grade where it matters, cost-effective solutions where it doesn't. We work with multiple vendors and recommend based on your needs, not our margins.

Security Implementation

Practical security that doesn't cripple productivity. Proper VLANs, firewall rules that make sense, access controls that your team will actually use instead of working around.

Performance Optimization

Getting the most from your bandwidth and equipment. QoS policies for voice and video, proper DNS configuration, analytics dashboards that show what's actually happening on your network. Small tweaks that make noticeable differences.

Our Setup Process

1

Site Assessment

We visit your location and spend time understanding your operation. What applications do you run? How many users? Any special requirements like POS systems or security cameras? We measure distances, check power availability, and identify potential problem areas.

2

Design & Quote

Based on what we saw, we create a detailed proposal. Equipment list with model numbers and prices, installation timeline, and a simple diagram showing how everything connects. No hidden fees or surprise charges later.

3

Installation

We show up when we said we would, with all the equipment and tools needed. Work happens during agreed hours—usually after business hours if you can't afford downtime. We clean up our mess and test everything before calling it done.

4

Documentation & Training

Hand over complete documentation and show your team how to handle basic tasks. Where to restart equipment, how to check if everything's working, who to call when something's wrong. The goal is to make you self-sufficient for routine stuff.

What Makes Us Different

Most IT companies in the region handle network setup as a side service. It's something they do because customers ask, not because it's their focus. We're the opposite—network infrastructure is all we do.

This specialization matters when things get complicated. When you're trying to integrate legacy systems with new equipment, or when vendor documentation doesn't match reality, or when a problem only appears under specific load conditions. We've seen these scenarios before and know how to navigate them.

We also stay current with technology without chasing every trend. New standards like WiFi 6E matter for some businesses and don't for others. We'll tell you which category you're in based on your actual usage patterns, not what's being hyped this quarter.

Another thing: we answer our phones. If your network goes down, you need help now—not a ticket number and a callback promise. We maintain reasonable client loads specifically so we can provide responsive support when it matters.

Technical Capabilities

  • Cisco, Ubiquiti, MikroTik, and Juniper equipment configuration
  • VLAN design and implementation for network segmentation
  • VPN setup for secure remote access
  • Wireless network design with proper coverage planning
  • Bandwidth management and QoS policy implementation
  • Network monitoring and analytics dashboard deployment
  • Fiber optic and structured cabling installation
  • Integration with existing desktop productivity software systems

Recent Projects

Real examples from the past year. Names changed for privacy, but these are actual projects we completed.

Industrial network equipment installation in manufacturing facility

Manufacturing Plant Network

A factory outside Hat Yai needed to connect production machines, office computers, and security cameras on one network. Previous setup would crash multiple times daily. We segregated traffic with VLANs, installed industrial-grade switches that handle dust and heat, and set up analytics dashboards so management could monitor production metrics in real-time.

Outcome

Zero unplanned downtime in six months. Production tracking improved because data actually flows reliably now. They've since asked us to expand the system to their second facility.

Hotel Property Upgrade

A 60-room hotel was losing bookings because guests complained about WiFi. Their existing system used consumer routers and couldn't handle more than 20 devices. We designed a proper controller-based system with multiple access points, guest network isolation, and bandwidth management so nobody could monopolize the connection.

Outcome

Guest WiFi complaints dropped to near zero. Front desk staff report it as one of the most commented improvements in online reviews. The system also integrated with their property management software for better visibility.

Let's Talk About Your Network

Whether you're planning a new office, upgrading existing infrastructure, or just trying to figure out why things keep breaking—start with a conversation. First consultation is free and usually takes about an hour.

Address: 101 Salee Rd, Tambon Hat Yai, Hat Yai District, Songkhla 90110, Thailand
Phone: +66 38 328 379
Email: support@ignite-pulsewave.com
Schedule a Consultation